03184cam a2200589 4500 468418705 TxAuBib 20201029120000.0 ||||||s2016||||||||||||||||||||||||und|u 9781632659507 1632659506 B07J1RYMD8 Amazon 967196f7-b24d-450a-8990-e45b3f5b6bde OverDrive (Reserve ID) 2817127 OverDrive (Product ID) TxAuBib Reilly, Steve. Negotiating With Tough Customers [Libby] : Never Take "No!" for a Final Answer and Other Tactics to Win at the Bargaining Table. Red Wheel Weiser, 2016. final. value. Ground. win. Options. offer. give. concessions. Table. Defense. numbers. challenge. Return. power. bid. conditional. questions. Best. Cost. Negotiating. answers. zero-sum. Walk-Away. Format: OverDrive Adobe EPUB eBook, Filesize: 2902kB. Format: OverDrive Kindle Book. Format: OverDrive OverDrive Read, Filesize: 2902kB. Business. Nonfiction. HTML:<p>Negotiation is the middle ground between capitulation and stonewalling, a back-and-forth between two parties trying to reach agreement. If a price or other term is non-negotiable, there is no give and take, just "take it or leave it." You may think you are negotiating, but if the other side isn't playing, you aren't either. Regardless of the industry, situation, or product, the two most common mistakes negotiators make are:</p> <ul> <li>1. they give ground too easily, and;</li> <li>2. they get nothing in return.</li> </ul> <p>When dealing with tough customers it is even more important to be able to defend your position and bargain for reciprocal concessions. <i>Negotiating With Tough Customers</i> provides proven methods for holding your ground against (seemingly) more powerful negotiators. But it goes further, making sure that when you do give ground, you get equal or better value in return.Using a cooperative, collaborative approach in a hardball negotiation just doesn't work. Tough negotiators will play win-win, but only if they have nothing to lose.<i>Negotiating With Tough Customers</i> will make you a better salesperson by making you a better negotiator...and vice versa.</p>. Media Type: eBook. Importer Version: 2014-01-08.01 Import Date: 2020-12-28 22:00:03. https://samples.overdrive.com/?crid=967196f7-b24d-450a-8990-e45b3f5b6bde&.epub-sample.overdrive.com Excerpt (Adobe EPUB eBook) https://samples.overdrive.com/?crid=967196f7-b24d-450a-8990-e45b3f5b6bde&.epub-sample.overdrive.com Excerpt (Kindle Book) https://samples.overdrive.com/?crid=967196f7-b24d-450a-8990-e45b3f5b6bde&.epub-sample.overdrive.com Excerpt (OverDrive Read)